At Esenzia, we strive to provide a reliable and affordable shipping service for our customers. Below, we present our detailed shipping policy:

• All shipments will be made through reliable and tracked courier services. This allows us to ensure that your order arrives safely and you can track its status during the delivery process.
• The delivery times mentioned in the "DELIVERY TIMES" section on the FAQ page are estimates and may vary depending on location and external circumstances. However, we will do our best to meet expected delivery times and keep you informed of any delays.
• Customers will be responsible for providing the correct shipping address when placing their order. If an incorrect address is provided and the package cannot be delivered, we will not be responsible for resending the order without an additional charge.

If you have any questions or concerns related to our shipments, do not hesitate to contact us through our customer service. We will be happy to help you in any way we can.